Terms and Conditions
Last Updated: NOV 05, 2026
4booking.net
Effective Date: [05/11/2026]
1. Introduction
Welcome to 4booking.net ("4booking", "we", "us", or "our").
4booking is operated by Innovative Experiences Company for Information Technology, a company registered in the Kingdom of Saudi Arabia and licensed by the Saudi Ministry of Tourism.
Company Information
These Terms and Conditions ("Terms") govern access to and use of our website, the submission of booking requests, and the purchase of travel-related services offered through 4booking.
Please read these Terms, the applicable booking conditions, and our Privacy Policy before making a reservation.
By confirming a booking and accepting these Terms through the applicable booking process, you agree to the terms relevant to that transaction, subject to your rights under applicable laws.
2. Scope of Services
4booking provides online travel reservation services within the scope of its applicable licenses and regulatory approvals.
Services may include:
Travel services may be fulfilled through airlines, hotels, authorized ticketing providers, reservation systems, and other contracted travel suppliers.
The availability of a service on the platform does not override applicable licensing requirements or restrictions.
Additional regulated services will only be offered where the necessary licenses, approvals, and operational arrangements are in place.
3. Eligibility and Customer Responsibilities
To make a booking, you must be at least 18 years old or otherwise legally authorized to enter into the relevant transaction.
You agree to:
Where you book for another traveler, you confirm that you have appropriate authorization to provide their information and accept applicable booking terms on their behalf.
4booking may request additional verification where reasonably necessary to comply with legal requirements or prevent fraudulent activity.
4. Travel Information and Availability
Flight schedules, accommodation availability, prices, taxes, fees, and service conditions may change before a reservation is confirmed.
Travel information displayed on 4booking may originate from third-party reservation systems and suppliers.
We take reasonable steps to present accurate information; however, availability and pricing must be verified during the booking process.
Where a price or material service condition changes before booking confirmation, the customer will be informed and given the opportunity to accept the revised terms or decline the transaction.
We will not charge an additional amount without the customer's agreement.
5. Prices, Taxes, and Service Fees
Before a booking is finalized, 4booking will display the total payable amount and the relevant breakdown of charges, including applicable:
Prices will be displayed in the currency specified during the booking process.
Any additional charges payable directly to an airline, hotel, or other provider, where applicable, will be disclosed before booking confirmation to the extent known and required.
Exchange rates and foreign currency conversion charges applied by payment providers or issuing banks may differ from the rates displayed by 4booking.
6. Booking Process and Confirmation
Submitting a booking request or completing a payment does not, by itself, necessarily mean that a ticket or reservation has been successfully issued and confirmed by the relevant supplier.
The booking process may involve:
4booking will clearly communicate the status of the transaction.
A booking is considered confirmed when the relevant service has been successfully confirmed or issued and the customer has been provided with the applicable confirmation or booking document.
A payment receipt or booking-request acknowledgment must not be presented as a confirmed ticket or hotel reservation unless the underlying booking has actually been confirmed.
The booking document will include the information required under applicable Saudi tourism regulations.
7. Flight Reservations
Flight reservations may be subject to the terms and conditions of the operating airline, ticketing provider, and applicable fare rules.
These may include:
Customers must review the applicable fare rules before confirming a purchase.
Electronic tickets will be issued through authorized ticketing arrangements.
Where available, the customer will receive the applicable airline booking reference and ticket number after successful ticket issuance.
4booking remains responsible for fulfilling its own contractual and statutory obligations as the licensed seller, regardless of the supplier arrangements used to provide the service.
8. Hotel and Accommodation Reservations
Accommodation reservations are subject to the conditions disclosed for the selected property and rate.
These may include:
Customers are responsible for reviewing the selected room type, accommodation dates, occupancy, and applicable rate conditions.
A confirmed accommodation reservation will be supported by the relevant booking confirmation or voucher.
Where a confirmed accommodation cannot be provided, the customer will receive the rights and remedies required by applicable Saudi tourism regulations.
9. Changes and Cancellations
Booking changes and cancellations depend on the type of service, its confirmed conditions, applicable supplier rules, and mandatory consumer protection requirements.
Before purchase, customers will be informed of the relevant cancellation and modification conditions, including applicable deadlines and charges.
Requests may be submitted through the contact methods provided by 4booking.
A cancellation or modification request is not necessarily completed when first submitted; its processing status will be communicated to the customer.
Any applicable fees must be consistent with the booking conditions disclosed before purchase and applicable law.
Supplier conditions do not exclude or reduce mandatory statutory customer rights.
10. Refunds
Refund eligibility will be determined in accordance with the applicable booking conditions and relevant laws.
Where a refund is due, 4booking will process it through the applicable payment method, subject to payment system requirements and statutory time limits.
Where a contracted service is not provided, customers will be entitled to the refund or alternative service remedies required under Saudi tourism regulations.
When a confirmed accommodation cannot be made available, or another agreed travel service cannot be provided, the statutory remedies applicable to that situation will take precedence over ordinary supplier cancellation restrictions.
Any refund processing arrangements must comply with the deadlines and obligations established by applicable law.
Detailed procedures are described in our separate Cancellation and Refund Policy.
11. Failed Bookings and Payment Errors
If payment is authorized or collected but the requested booking cannot be completed, 4booking will investigate the transaction and inform the customer of its status.
Depending on the circumstances and applicable legal requirements, we will arrange an appropriate refund or seek the customer's agreement to an available alternative.
Customers will not be required to pay an undisclosed additional amount to complete an alternative booking.
Duplicate payments and other verified payment errors will be corrected according to applicable payment procedures and legal obligations.
12. Customer Support and Complaints
Customers may contact 4booking for assistance concerning:
Customer support contact details will be available through the website and booking documentation.
Complaints will be reviewed and handled in accordance with applicable consumer protection and tourism requirements.
Customers may also submit complaints to competent Saudi authorities through their official channels.
13. Fraud Prevention and Account Security
Customers must not use the platform for unlawful, fraudulent, speculative, or unauthorized transactions.
Prohibited activities include:
We may investigate suspicious activity and apply proportionate security measures.
Where a transaction appears fraudulent, we may temporarily suspend its processing or request verification.
Any cancellation, refund, account restriction, or other action will be handled in accordance with applicable law and the customer's contractual and statutory rights.
14. Travel Documents and Entry Requirements
Customers are responsible for ensuring that travelers hold valid passports, identification documents, visas, permits, and other travel documents required by the relevant authorities.
Information provided by 4booking concerning travel requirements is intended to assist customers and does not replace official guidance from immigration authorities, airlines, or destination governments.
Where 4booking expressly undertakes to provide a licensed visa-related service, its specific contractual obligations will apply.
15. Third-Party Travel Providers
Travel services may be performed by independent airlines, accommodation providers, and other authorized suppliers.
Applicable supplier conditions will be disclosed or made accessible to the customer where required.
4booking will coordinate with relevant suppliers when handling confirmed booking issues, service interruptions, changes, or refunds.
Nothing in these Terms excludes 4booking's obligations or liability under mandatory applicable law.
16. Service Disruptions and Exceptional Events
Travel services may be affected by events outside the reasonable control of the parties, including severe weather, security incidents, natural disasters, governmental restrictions, or other exceptional circumstances.
Where a material disruption affects a booking, 4booking will inform the customer when reasonably possible and coordinate available solutions.
Any alternative service, refund, or other remedy will be provided in accordance with applicable booking conditions, mandatory regulations, and directions issued by competent authorities.
Exceptional events do not automatically remove the customer's statutory rights.
17. Intellectual Property and Website Use
The website design, branding, software, text, graphics, and other materials may be protected by intellectual property laws.
Unless otherwise authorized, users may not reproduce, distribute, commercially exploit, or systematically extract protected website content.
Users may download or retain their own booking documents, invoices, and travel confirmations for personal or lawful purposes.
These restrictions do not affect rights granted by applicable law.
18. Privacy and Personal Data
4booking processes personal data in connection with travel reservations, payment administration, customer service, and other lawful purposes.
Data may need to be shared with relevant airlines, hotels, reservation systems, and service providers for booking fulfillment.
Please refer to our Privacy Policy for information about personal data processing, applicable rights, and contact procedures.
19. Electronic Communications
Customers agree that booking-related communications may be provided electronically through the website, email, or other contact methods supplied during the booking process.
Electronic records and communications will be managed in accordance with applicable Saudi law.
Marketing communications will be subject to the consent and withdrawal requirements applicable to those communications.
20. Changes to These Terms
We may revise these Terms to reflect changes in our services, business practices, or legal requirements.
Updated Terms will be published with a revised effective date.
Changes will not retroactively reduce rights arising from previously confirmed bookings, except where permitted or required by applicable law.
Where additional consent or notice is legally required, we will take the necessary steps.
21. Governing Law and Dispute Resolution
These Terms are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.
Disputes will be handled by the competent authorities and courts in accordance with applicable jurisdictional rules.
Nothing in these Terms limits mandatory consumer protection rights or lawful regulatory complaint procedures.
22. Contact Information
4booking – Travel Booking Platform
Operated by Innovative Experiences Company for Information Technology
Commercial Registration: 1009028099
Ministry of Tourism License: 73219962
Website: https://4booking.net
Customer Support Email: [4booking@4booking.net]
Customer Support Telephone: [+966558119049]
For booking inquiries, cancellations, refund requests, or complaints, please contact our customer support team through the channels published on our website.
